We are recruiting an experienced Dealer/Diagnostic Support - Service Parts Analyst to join our team to support our client in the automotive industry.
NOTE:
- Onsite
- Must be willing and able to travel internationally, without restrictions, effective on the start date
- Valid driver's license is required as well as a clean driving record
RESPONSIBILITIES:
- Supporting vehicle launch readiness by managing the creation, maintenance, and release of service parts across multiple vehicle programs
- Ensures timely and accurate part setup using various internal systems and collaborates cross-functionally to resolve issues impacting service part availability and accuracy
- Create, maintain, and release service parts to meet vehicle launch timing requirements
- Manage high-volume part setups (8,000–10,000 annually) and changes (2,000–2,500 annually) based on Change Notices (CN)
- Utilize internal systems to ensure accurate part setup and tracking, including:
- TeamCenter
- SBOM / EBOM
- WebCN
- EMEA PDF
- Fiat Systems (CSPS, ePER)
- Internal Qlik Dashboards
- Support various vehicle change categories:
- New: Entirely new vehicle family
- Platform Variant (P/V): Significant modifications to existing platforms
- Mid-Cycle Action (MCA): Styling updates with carryover structure
- Carry Over (C/O): Minor updates or improvements
- Escalate issues promptly to supervisors and participate in regular checkpoint reviews
- Track progress using internal dashboards and communicate status updates effectively
REQUIRED SKILLS & QUALIFICATIONS:
- High school diploma or GED
- 3+ years of experience in automotive service parts or as an automotive technician
- Computer proficient-PC literacy with Windows, Google, Microsoft Office Suite
- Experience working in a team environment
- Problem solving skills
PREFERRED QUALIFICATIONS:
- Bachelor’s degree
- Development of FCA/Stellantis service products
- Familiarity with: Bill of Materials, Common service part practices and methodologies
- Good analytical, organization and communication skills
- Enhanced MS Excel knowledge
COMPENSATION & BENEFITS:
- $30.00 - $32.40/hour (depending on experience)
- Paid Benefits after 90 days (individual and family) – extended medical, out-of-country coverage, dental etc.
- Pension eligibility, with employer match, after 1 full year of work
MEDA offers an excellent referral bonus. Great candidates know great candidates.
MEDA Limited is an equal opportunity employer and does not discriminate in employment on the basis of any of the protected reasons as described in the Ontario Human Rights Code. We are committed to providing accommodation for persons with disabilities, as described in the Accessibility for Ontarians with Disabilities Act, 2005, reasonable accommodation requests will be reviewed and granted to those that request assistance during our hiring process.
