We are recruiting an experienced Quality Data Analyst to join our team to support our client in the automotive industry.
RESPONSIBILITIES:
- Delivering data-driven insights, scalable reporting solutions, and structured documentation of internal processes across warranty and aftersales programs
- Building and maintaining Power BI reporting, executing complex queries in Snowflake and SAS, and supporting ad hoc analytics requests for internal stakeholders and external partners
- Developing and maintaining clear, standardized documentation of TSO data processes, reporting logic, and workflows to ensure consistency, transparency, and repeatability
- Support Technical Service Operations (TSO) by delivering data-driven insights, scalable reporting solutions, and standardized documentation across warranty and aftersales programs
- Power BI reporting, Snowflake/SAS analytics, and ad hoc data support for internal and external stakeholders
- Develop and maintain Power BI dashboards and reporting solutions
- Execute complex queries using Snowflake and SAS
- Perform data analysis on warranty, repair order, and dealer performance data
- Support ad hoc analytics requests from internal stakeholders and external partners
- Create and maintain documentation for data processes, reporting logic, and workflows
- Translate analytical findings into clear business insights
REQUIRED SKILLS & QUALIFICATIONS:
- Bachelor’s degree in Statistics, Data Science, Business Analytics or related field
- 3+ years of experience in data analytics or business intelligence
- Strong SQL experience (Snowflake preferred)
- Experience with SAS
- Experience with Power BI or similar reporting tools
- Proficiency in Microsoft Office (Excel, PowerPoint)
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
PREFERRED SKILLS & QUALIFICATIONS
- Automotive, warranty, or aftersales experience
- Experience working with large datasets and performance reporting
- Familiarity with warranty claims systems or repair order data
- Experience working with cross-functional teams
COMPENSATION & BENEFITS:
- $30.00 - $34.00/hour (depending on experience)
- Cost-sharing medical & dental benefits after 30 days
- 401K plan after 90 days
MEDA offers an excellent referral bonus. Great candidates know great candidates.
