Technical Writer

Job Details

LocationAuburn Hills, MI, United States of America
Job TypeContract Full-Time
PositionOffice/HRA

Job Description

On behalf of our World Class Manufacturing client we are recruiting for a Technical Writer.

RESPONSIBILITIES:
  • Support technical training initiatives by creating instructor led or web based training, including process documentation, work instructions, classroom training, job aids and knowledge articles
  • Identify learning objectives, performance outcomes and evaluate strategies to deliver content
  • Create partnerships with internal teams to produce, design content and drive greater value
  • Develop project plans that include review checkpoints to monitor the accuracy and effectiveness of training content and business performance
  • Analyze design and produce solutions to ensure that content development and maintenance meet and/or exceed performance requirements and business goals
  • Ensures the Learning Management System (LMS) environment is setup and configured properly, including updates to picklists and uploads of data
  • Administers LMS security roles and user access permissions such as password resets, access to profiles, and other modules
  • Organizes and maintains the LMS content, which includes publishing eLearning content and scheduled course offerings and appropriate use of programs, curricula, and assignment profiles
  • Assigns LMS content to users, record and reconcile classroom rosters and item completion status.
  • Supports e-learning course production by building course implementation procedures, guidelines for publishing courses and course content production; partnering with the HR Learning & Development Instructional Design team
  • Creates regular and ad hoc reports as needed by the business from the LMS systems
  • Provides assistance and support to end users, responds to inquiries, and performs troubleshooting activities
REQUIRED SKILLS & QUALIFICATIONS:
  • Bachelor Degree with a minimum of 2 years’ experience developing corporate education/training courses
  • Experience in applying Instructional System Design (ISD) methodology in both instructor-led and web based learning environments
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Experience working directly with Engineers and other technical Subject Matter Experts
  • Strong program management, organizational and communication skills
  • Excellent writing and editing skills
  • Strong working knowledge of Microsoft Office applications
  • Demonstrated proficiency in Storyline, Adobe Creative Suites and related SCORM tools
  • Experience with LMS Architecture and deployment within a corporate learning environment
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