On behalf of our World Class Manufacturing client we are recruiting for a Technical Writer. RESPONSIBILITIES:
Support technical training initiatives by creating instructor led or web based training, including process documentation, work instructions, classroom training, job aids and knowledge articles
Identify learning objectives, performance outcomes and evaluate strategies to deliver content
Create partnerships with internal teams to produce, design content and drive greater value
Develop project plans that include review checkpoints to monitor the accuracy and effectiveness of training content and business performance
Analyze design and produce solutions to ensure that content development and maintenance meet and/or exceed performance requirements and business goals
Ensures the Learning Management System (LMS) environment is setup and configured properly, including updates to picklists and uploads of data
Administers LMS security roles and user access permissions such as password resets, access to profiles, and other modules
Organizes and maintains the LMS content, which includes publishing eLearning content and scheduled course offerings and appropriate use of programs, curricula, and assignment profiles
Assigns LMS content to users, record and reconcile classroom rosters and item completion status.
Supports e-learning course production by building course implementation procedures, guidelines for publishing courses and course content production; partnering with the HR Learning & Development Instructional Design team
Creates regular and ad hoc reports as needed by the business from the LMS systems
Provides assistance and support to end users, responds to inquiries, and performs troubleshooting activities
REQUIRED SKILLS & QUALIFICATIONS:
Bachelor Degree with a minimum of 2 years’ experience developing corporate education/training courses.
Experience in applying Instructional System Design (ISD) methodology in both instructor-led and web based learning environments.
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Experience working directly with Engineers and other technical Subject Matter Experts
Strong program management, organizational and communication skills
Excellent writing and editing skills
Strong working knowledge of Microsoft Office applications
Demonstrated proficiency in Storyline, Adobe Creative Suites and related SCORM tools
Experience with LMS Architecture and deployment within a corporate learning environment
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