Operations Manager

Job Details

LocationWestland, MI,
Job TypeContract Full-Time
Position ID 13919

Job Description

On behalf of our reputable and stable Energy Industry client; we are currently recruiting for an experienced Operations Manager to join their team.


  • Responsible for managing the entire repair processes and personnel for industrial machinery, especially hydraulic couplings and torque converters
  • Responsible for work quality, timeliness and budget
  • Lead a team of mechanics and technicians to complete work orders on time according to schedule and with all customer deliverables satisfied
  • Direct outside service coordinator for matters relating to purchasing, sourcing, identifying 3rd party vendors and more
  • On-time deliveries, cost stability, maintain quality, minimize rejections, manages, prepares, and monitors field service activities
  • Participate in customer technical support
  • Performs supervisory functions of all shop personnel
  • Provides training and coaching for employees in work-related activities and performance
  • Maintain and improve labor utilization standards
  • Certify that work has been completed according to established repair processes, industry best-practices and engineering recommendations
  • Ensure minimal or zero warranty claims
  • Implement strategic initiatives based upon senior leadership direction
  • Meet quality control objectives and coordinate activities to resolve repair problems, maximize product reliability and minimize cost
  • Participate in weekly production meetings that track work order progress
  • Achieve metrics relative to Safety, Quality, Equipment, Productivity, Cost, Ensure OSHA compliance
  • Evaluate, review, modify and develop procedures to safely, efficiently & correctly complete and document the repair process for all brands of hydraulic couplings and torque converters
  • Update, improve and/or develop disassembly and reassembly instruction manuals
  • Same procedures to be performed uniformly by all mechanics
  • Standardize and simplify the process for summary dispositions and communicate it to the departments concerned
  • Participate in inspection documentation & procedure development
  • Standardize processes to interpret and evaluate inspection data for all mechanics and technicians
  • Improve the shop floor organization, utilization, and layout
  • Organize shop equipment and tools
  • Participate in reverse engineering and developing engineering standards and product improvements
  • Evaluate and develop "turnkey" offerings for on-site repairs
  • Occasionally travel to trade shows, conferences and customer sites


  • 5+ years of experience in a leadership role
  • 10 years of experience in an industrial environment preferred
  • Computer skills: proficient in all Microsoft Office products, CAD experience a plus
  • Reasoning demands: ability to define problems collect data, establish facts, draw valid conclusions and resolve discrepancies
  • Report conclusions to general manager
  • Must be self directed and able to complete projects with limited superviison
  • Familiarity with and ability to rebuild all the parts and components of the can seamer and filler
  • Test can seam by cutting - inspection and micrometer
  • Make all running repairs
  • Order or list parts and install as required
  • Dismantle and overhaul seamers as required
  • Inspection of cans as required during production
  • Ability to identify wear on seamer components
  • Initiative-taker/Pro-active
  • Engineering mindset
  • Team-player
  • Comfortable in a shop environment


  • Cost-sharing medical & dental benefits after 30 days
  • 401K plan after 90 days

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