Business Systems Analyst

Job Details

LocationCenterLine, MI, United States of America
Job TypeContract Full-Time
Degree RequiredBachelor

Job Description

We are currently recruiting an experienced Business Systems Analyst to join our team supporting our client in the automotive industry


  • Reviewing, analyzing, and evaluating business systems and user needs for Technical Service Operations - Parts Technical Development
  • Parts Technical Development is responsible for the breakdown of the Service Bill of Material, as well as spare Parts Catalog Authoring
  • Lead initiatives pertaining to security administration, system enhancements and Integration; including the creation, testing, and validation of solutions, project management tracking, and implementation related to the Service Bill of Material and Supplier Bill of Material Systems
  • Maintaining the QLIK Sense dashboards, running data queries and creation of AI tools


  • Bachelor's Degree (IT, Computer Science, Automotive Technology etc.)
  • 5+ years’ experience
  • QLIKSense knowledge, Python, SQL experience
  • Logical understanding of system flows and the ability to formulate parallel business strategies and solutions
  • Possess skills to write detailed descriptions of user needs, program functions and steps required to perform certain operations
  • Work in close conjunction with ICT (Information Communications Technology) and consulting organizations on solutions and user-support
  • Ability to support integrated vehicle projects with other international business region
  • Must be proficient in Microsoft Office Tool Suite and familiar with Databases
  • High level of working knowledge using MS Excel including spreadsheets, data reporting, formatting and pivot tables
  • Working knowledge of Google G-Suite tools and application
  • Possess strong Communication and Presentation skills with an energetic customer focus to deliver results within a team environment
  • Must be self-motivated, organized, innovative and solution-oriented.


  • Service Bill of Material (SBOM)
  • Supplier Bill of Material (MODEL)
  • Critical fixes and Improvements
  • ICT work Prioritization/Change Management
  • Requirements & User acceptance
    • Catalog Authoring (SAE)
    • Electronic parts catalog (EPC)
    • StarParts
    • Accessories
  • Supplier Management
  • Critical fixes and improvements
  • Critical fixes and Improvements
  • Media Escalations
  • Access Requests
  • ICT work prioritization/Change Management
  • Accessories Analytics
  • Call Volumes
  • Issues and Escalations (JIRA)
  • XDB Integration to SBOM
    • 3rd Party data sharing ex: Snap on etc.
    • DDL System Management
  • Data Interfaces from EMEA to NAFTA
  • Critical attribute mappings
    • Projects (As required)
  • Auto maintenance of Usages
  • Training Course Rewrite
  • Automotive vehicle systems, dealer business systems and/or Bill of Material knowledge


  • Remote


  • Cost-sharing medical & dental benefits after 30 days
  • 401K plan after 90 days

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