We are currently recruiting an experienced Business Systems Analyst to join our team supporting our client in the automotive industry
RESPONSIBILITIES:
- Reviewing, analyzing, and evaluating business systems and user needs for Technical Service Operations - Parts Technical Development
- Parts Technical Development is responsible for the breakdown of the Service Bill of Material, as well as spare Parts Catalog Authoring
- Lead initiatives pertaining to security administration, system enhancements and Integration; including the creation, testing, and validation of solutions, project management tracking, and implementation related to the Service Bill of Material and Supplier Bill of Material Systems
- Maintaining the QLIK Sense dashboards, running data queries and creation of AI tools
REQUIRED SKILLS & QUALIFICATIONS:
- Bachelor's Degree (IT, Computer Science, Automotive Technology etc.)
- 5+ years’ experience
- QLIKSense knowledge, Python, SQL experience
- Logical understanding of system flows and the ability to formulate parallel business strategies and solutions
- Possess skills to write detailed descriptions of user needs, program functions and steps required to perform certain operations
- Work in close conjunction with ICT (Information Communications Technology) and consulting organizations on solutions and user-support
- Ability to support integrated vehicle projects with other international business region
- Must be proficient in Microsoft Office Tool Suite and familiar with Databases
- High level of working knowledge using MS Excel including spreadsheets, data reporting, formatting and pivot tables
- Working knowledge of Google G-Suite tools and application
- Possess strong Communication and Presentation skills with an energetic customer focus to deliver results within a team environment
- Must be self-motivated, organized, innovative and solution-oriented.
PREFERRED SKILLS & QUALIFICATIONS:
- Service Bill of Material (SBOM)
- Supplier Bill of Material (MODEL)
- Critical fixes and Improvements
- ICT work Prioritization/Change Management
- Requirements & User acceptance
- Catalog Authoring (SAE)
- Electronic parts catalog (EPC)
- StarParts
- Accessories
- Supplier Management
- Critical fixes and improvements
- Critical fixes and Improvements
- Media Escalations
- Access Requests
- ICT work prioritization/Change Management
- Accessories Analytics
- Call Volumes
- Issues and Escalations (JIRA)
- XDB Integration to SBOM
- 3rd Party data sharing ex: Snap on etc.
- DDL System Management
- Data Interfaces from EMEA to NAFTA
- Critical attribute mappings
- Auto maintenance of Usages
- Training Course Rewrite
- Automotive vehicle systems, dealer business systems and/or Bill of Material knowledge
NOTE:
OTHER PERKS & BENEFITS:
- Cost-sharing medical & dental benefits after 30 days
- 401K plan after 90 days
MEDA offers an excellent referral bonus. Great candidates know great candidates