Quality Manager - SLQM

Job Details

LocationAuburn Hills, MI, United States of America
Job TypeContractFullTime
Degree RequiredBachelor

Job Description

We are currently recruiting an Quality Manager (Serial Life – SLQM) to join our team supporting our client in the automotive industry.


  • Handles quality undertakings during the serial life of a Powertrain Family Program or Propulsion Generation to ensure that Quality product/system targets are achieved on a worldwide perimeter. For that, the Serial Life Quality Manager is expected to carry out the following activities and responsibilities:
  • Build and drive the quality convergence plan per product to achieve the objectives defined by the quality contracting authority (CX)
  • Make a projection of quality results of his field of activity. Breakdown indicators, warranty claims (3MIS - 12 MIS & 24 MIS), warranty costs (24 MIS & 60 MIS) and other CX kpi
  • Mobilize all stakeholders for all field issues in coordination with Quality Plant Managers, Supplier Quality and Control Tower and manage escalation process to ensure efficient and fast responsiveness for quality issues
  • For overseas applications to mobilize and coordinate core team when dealing with TOP10 core engineering issues from the Regions
  • Manage treatment of the portfolio of Engineering Quality issues (QIT) , insure the records in GIM/PLM
  • Support the Issue Engineering pilot with all quality data, methodologies ( problem solving), reports (one pager)
  • Ensure that production non-conformities are handled by the factory quality services
  • Make the quality synthesis for warranty tables, FEW, ECI CX meetings
  • Establish with Safety expert the Risk Assessment in the case of a "Safety Alert Sheet"
  • Identify potential service campaigns, elevate to CX Field action organization for instruction and decision
  • Ensure that Lesson Learned elements from serial life quality are taken into account by projects under development


  • Bachelor's or Master's degree in Mechanical or Electrical Engineering at an accredited college.
  • 3-5 years’ experience on Quality, Mechanical, Electrical fields with project management handling knowledge
  • Problem solving skills, quality process, product design (system, architecture), industrial skills, project work, cooperation context control
  • Ability to convince, communicate, manage the handling of quality issues
  • Ability to analyze risks and their consequences
  • Ability to mobilize and lead transversal teams Autonomy and flexibility to learn new toolings and procedure Rigourness ability


  • Remote with travel between facilities


  • Cost-sharing medical & dental benefits after 30 days
  • 401K plan after 90 days
  • Tuition Reimbursement after 1 year

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