Customer Service / International Supply Liais

Job Details

LocationCenterLine, MI, United States of America
Job TypeContract Full-Time
PositionAutomotive
Degree RequiredBachelor

Job Description

On behalf of our World Class Manufacturing client we are currently recruiting for an experience Customer Service / International Supply Liaison to join their team. The successfull candidate will assist between regional markets and the global sourcing facilities on issues concerning part availability, logistics, and order fulfillment.

RESPONSIBILITIES:

  • Work with Inventory Control, Parts Distribution Centers, Logistics, Technical Service Operations, and Purchasing to resolve aged customer backorders and critical customer cases
  • Analyze aged orders for fulfillment by supplier or alternative parts sourcing
  • Responsible for utilizing various systems (legacy and web based) to analyze supply chain pipeline and communicate order status to international customer base
  • Organize and lead weekly meetings with markets discussing major constraints and provide updates on escalated orders/cases
REQUIRED SKILLS & QUALIFICATIONS:
  • Bachelor's degree in Supply Chain or related program
  • Must be a self-starter with excellent communication skills, both written and oral
  • Strong people skills with the ability to work with widely diverse cultures
  • Must be authorized to work in the United States without sponsorship
PREFERRED QUALIFICATIONS:
  • Knowledge of inventory/management systems, supply chain management, and/or operations management
  • Excel & Access experience required. (Moderate to Advanced Access skills, including ability to write complex queries, create forms and reports)
  • Fluency in Chinese/Mandarin, Spanish, or Arabic

MEDA offers an excellent referral bonus. Great people know great candidates.



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