On behalf of our World Class Manufacturing client we are currently recruiting for an experience Customer Service / International Supply Liaison to join their team. The successfull candidate will assist between regional markets and the global sourcing facilities on issues concerning part availability, logistics, and order fulfillment.
RESPONSIBILITIES:- Work with Inventory Control, Parts Distribution Centers, Logistics, Technical Service Operations, and Purchasing to resolve aged customer backorders and critical customer cases
- Analyze aged orders for fulfillment by supplier or alternative parts sourcing
- Responsible for utilizing various systems (legacy and web based) to analyze supply chain pipeline and communicate order status to international customer base
- Organize and lead weekly meetings with markets discussing major constraints and provide updates on escalated orders/cases
REQUIRED SKILLS & QUALIFICATIONS:
- Bachelor's degree in Supply Chain or related program
- Must be a self-starter with excellent communication skills, both written and oral
- Strong people skills with the ability to work with widely diverse cultures
- Must be authorized to work in the United States without sponsorship
PREFERRED QUALIFICATIONS:
- Knowledge of inventory/management systems, supply chain management, and/or operations management
- Excel & Access experience required. (Moderate to Advanced Access skills, including ability to write complex queries, create forms and reports)
- Fluency in Chinese/Mandarin, Spanish, or Arabic
MEDA offers an excellent referral bonus. Great people know great candidates.
